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Documentation Index

Fetch the complete documentation index at: https://docs.irisagent.com/llms.txt

Use this file to discover all available pages before exploring further.

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Introduction


IrisGPT for Slack is an AI-powered assistant that integrates directly into your Slack workspace. It answers common customer and employee questions, retrieves relevant information, and helps your team stay productive — all without leaving Slack.

Ready to get started? Contact us now to schedule a demo and bring IrisGPT to your team.
IrisGPT bot responding to a question in Slack

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Getting Started

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Step 1: Install IrisGPT in Your Slack Workspace

Install the IrisGPT bot using the install link provided by your IrisAgent point of contact. When prompted by Slack, authorize the app to access your workspace. No additional setup is required — your IrisAgent contact handles all app configuration on your behalf.
Depending on your workspace configuration, the bot may appear as IrisGPT or IrisGPT Slackbot in Slack. Both names refer to the same app.

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Step 2: Choose a Deployment Mode

IrisGPT supports two deployment modes. Discuss your preferred mode with your IrisAgent contact during setup.

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Option 1: Channel Auto-Reply Mode

IrisGPT automatically responds to messages in the channels where it is added. This mode is ideal for dedicated support or help channels where you want every question answered.

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Option 2: Mention Mode

IrisGPT only responds when explicitly mentioned with @IrisGPT. This mode is ideal for general channels where you want on-demand assistance without automatic replies.

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Step 3: Add IrisGPT to Your Channels

To add IrisGPT to a channel:
  1. Open the channel where you want IrisGPT.
  2. Click the channel name at the top to open Channel Details.
  3. Go to the Integrations tab.
  4. Click Add Apps, then search for IrisGPT and select it.
The bot must be added to a channel before it can respond to messages there.

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Using IrisGPT in Slack

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Slash Command: /askIrisGpt

Use the slash command to ask a question privately. The response is visible only to you. 
/askIrisGpt how do I reset my password?

IrisGPT slash command with ephemeral reply

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Mention: @IrisGPT

Mention the bot in any channel where it has been invited. The response is posted as a public thread reply, visible to everyone in the channel. 
@IrisGPT how do I reset my password?

IrisGPT mention with threaded reply

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App Home Tab

Open the IrisGPT app in Slack to view the Home tab. It displays a welcome message with a link to the IrisAgent website for additional resources.

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Need Help?

If you have any questions or need further assistance, don’t hesitate to reach out.