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POST
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Authorizations

Authorization
string
header
required

The Authorization header is required to authenticate API requests. It should contain a bearer token obtained through the IrisAgent portal.

Headers

X-Language-Iso-Code
string<iso-639-1>

This optional header allows you to specify the desired language. If not provided, automatic language detection will be used.

Body

application/json
conversationId
string
required

Unique ticket or chat id

subject
string

Initial query by the customer

description
string

Details on the initial query by the customer

comments
object[]

Array of messages between customer and agent

format
enum<string>
default:markdown
Available options:
markdown,
html

Response

The generated conversation summary

format
enum<string>
default:markdown
required
Available options:
markdown,
html
summary
string
required

Markdown-formatted summary of the conversation