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POST
Get AI-powered tag

Authorizations

Authorization
string
header
required

The Authorization header is required to authenticate API requests. It should contain a bearer token obtained through the IrisAgent portal.

Headers

X-Language-Iso-Code
string<iso-639-1>

This optional header allows you to specify the desired language. If not provided, automatic language detection will be used.

Body

application/json
conversationId
string
required

Unique ticket or chat id

message
string

Support conversation that needs to be auto-tagged

Response

The AI-generated tags for the conversation

tags
object[]
required

List of AI-generated tag components as key-value pairs